Bursar
Multi-departmental Service Solutions
Understanding the payment and billing process can be a very daunting process for students and families.
Knowing when and how to pay, understanding the tuition bill, and signing up for payment plans, are just some of the critical steps that need to be navigated. CMD can help your students and families navigate the payment and billing process on your campus, bringing them clarity and peace of mind allowing them to focus more on their educational journey.
Typical questions our CSRs address include:
- How much do I owe?
- How much is my refund; when is my refund available?
- How do I access the online payment portal?
- How much is my late fee?
- Can you please help me with 1098T figures that show on my 1098T form?
- Why do I have a hold on my account?
- What collection agency was my account sent to?
- How do I make a payment?
- When are bills due?
- What type of payment plan can I enroll in?
- What type of payment arrangement can be made for registration?
